The fineprint
- Terms and conditions
- Privacy policy
- Appointments and walk-ins
- Cancellation and no-shows
- Late arrivals
- Right to refuse service
- Membership terms
- Data collection
- Data usage
- Data protection
- Third-party disclosure
- Media consent
Terms and conditions
Appointments and walk-ins
We highly recommend booking in advance through our website or app. Walk-ins are accommodated strictly based on availability.
Cancellation and no-shows
We require 24 hours' notice to cancel or reschedule. Cancellations within 24 hours incur a charge of 50% of the booked service. No-shows are charged 100% of the service cost to the card on file.
Late arrivals
If you are more than 10 minutes late, we may need to shorten your service or reschedule your appointment to avoid disrupting the next client. You will still be charged for the original service booked.
Right to refuse service
Gravity Barbers reserves the right to refuse service to anyone demonstrating inappropriate behavior, intoxication, or disrespect toward our staff or other patrons.
Membership terms
Memberships are billed monthly to the credit card on file. Unused services do not roll over to the next month. Memberships can be paused or canceled with 14 days' written notice before the next billing cycle.
Privacy policy
Data collection
We collect personal information (name, phone number, email address, payment details) solely for appointment booking, membership processing, and internal marketing.
Data usage
Your contact information is used to send appointment reminders, receipts, and occasional promotional material related to Gravity Barbers. You may opt out of promotional communications at any time.
Data protection
All payment data is encrypted and processed through our secure third-party payment gateway. Gravity Barbers does not store raw credit card numbers on our local servers.
Third-party disclosure
We will never sell, trade, or rent your personal information to third-party companies. Data may only be shared with service providers directly assisting in our business operations (for example, booking software) under strict confidentiality agreements.
Media consent
By booking an appointment, you consent that photos or videos of your haircut may be taken for our social media channels. If you prefer not to be photographed, tell your barber during the consultation.
Questions about these policies? Email hello@gravitybarbers.com.
